Facility Attendant

About Trinity:

Trinity is Ireland’s leading university and is ranked 75th in the world (QS World University Rankings 2026). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Thrive: Trinity College Dublin's Strategic Plan 2025 - 2030

Post Summary

The attendant staff provide a range of specific services [details below] within College buildings both on and off Campus, Attendants can be appointed to a regular post or be assigned as part of the Supernumerary team. Supernumerary team cover all shifts in Attendant Services for absences, annual leave, sick leave etc., for static Attendants between the hours of 7am and 11pm, details below.

Post status: Specific Purpose Contract

The specific purpose of filling this vacancy on a temporary basis pending the return of the postholder from authorised leave.

Hours of Post:

This is a specific purpose contract working between buildings in Premises Area 6

• Rotating roster with weekly early and late shifts

• Working hours between 7am and 10pm, Monday to Friday

• Required to work every second Saturday, 7am to 1pm

Salary: This appointment will be made on the Fortnightly Merged Attendant Salary Scale (€ 1,368.75 - € 1,540.57 per fortnight) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)

How to apply:

In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application.

Applicants should clearly address their experience and how they obtained their knowledge in their application.

Illustrate, through past example, their ability to work on their own initiative and resolve problems.

Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.

Please see the Job Description below for this position.

Informal enquiries about this post should be made to Jane Flanagan

Application queries about this post, please email the Recruitment Partner at [email protected] and include the Competition ID number in the subject heading.

At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.

Trinity College Dublin is Ireland’s premier University. We are an EU Sustainable Gender Equality Champion and we hold an Athena Swan Silver award, recognising our ongoing work to advance gender equality both within Trinity and in the Higher Education sector. Trinity is committed to supporting work-life balance and to creating a family-friendly working environment.

Job Description Comp ID: 039528 Job Title: Facilities Attendant (Specific Purpose) School/Department: Estates & Facilities Department Job Category and Level: Facility Attendant grade The Purpose of the Role The Premises Services section of Facilities and Services, within the Estates Directorate, provides a range of services to the College Community – Attendant services, cleaning and first line building maintenance. For the delivery of Premises Services, the University estate is divided into six Premises Areas.

Context The attendant staff provide a range of specific services [details below] within college buildings both on and off Campus. We are recruiting for a Facilities Attendant, this is a specific purpose contract working between buildings in Premises Area 6, the usual roster pattern for this post is one week on an early shift and one week on a late shift, working between 7am and 10pm, Monday to Friday and every second Saturday you are required to work between the hours of 7am – 1pm.

A 16.67% shift allowance applies due to working Saturday’s and is payable on receipt of Department of Further & Higher Education, Research, Innovation, and Science (DFHERIS) sanction to pay

Further Information Informal enquiries about this post should be made to Jane Flanagan , Premises S upport Manager at [email protected] or at ext 2079

Main Responsibilities

The principal duties include: • General security services within buildings - including opening/closing, patrolling the buildings, and reporting safety hazards or security concerns • Reception desk facilities • Responding to fire alarms and other emergencies • Monitoring internal, building CCTV systems • Responding to security incidents • Access control • Mail distribution/collection within the building • Preparing shared lecture theatres/rooms for lectures, meetings, conferences, etc. including first line AVMS services • Providing support for conferences and special events • Supporting the administration of college examinations on/off Campus • Supporting Commencements examinations and other special events • Supporting chapel services • Entering and updating all reports including any accidents or incidents into the buildings Logbook • Such other duties as may be directed in general conformity with the position of facilities attendant.

Hours of work • 156-hour 4-week roster, including Saturdays as part of standard working week

Person Specification As the first point of contact for members of the College Community and visitors to College buildings, Attendants should be reliable individuals who are prepared to work alone without supervision and as part of a Premises Team committed to delivering first class customer service.

Qualifications • Security Course – FETAC Level 4 (Desirable)

Knowledge & Experience • Previous experience of working as an attendant or security officer (Desirable) • Experienced in working in Customer Services (Desirable) • Knowledge of security systems – CCTV, alarms, radios (Desirable) • Good computer skills, familiar with the Microsoft Office (Essential)

Skills & Competencies • Possess a positive can-do attitude. (Essential) • Have the ability to take control of a situation if required (Essential) • Have excellent customer service skills (Essential) • Be a good communicator (Essential) • Good oral and written communication skills (Essential) • Ability to work alone and resolve problems and issues on own initiative (Essential)

Trinity Competencies In Trinity there are 6 Core Competencies that are applicable to all roles across a range of professional, administrative and support jobs, unlike specialist or technical skills which may be job specific. They provide a common language for describing performance and the abilities/attributes displayed by individuals. They focus on ‘how’ tasks are achieved, not ‘what’ is achieved. Below is a summary definition of the 6 Core Competencies. Competency Summary Definition 1 Agile Leader Sees the big picture and harnesses opportunities to achieve the University’s goals. Creates clear direction for the future and how to get there. 2 Unlocks Potential Energised, capable and confident to take ownership and responsibility for their development and goals. Motivates, supports and develops people to perform to the best of their ability. 3 Service Ethos Finds ways to increase stakeholder and customer satisfaction. Builds relationships, is proactive and delivery focused in order to anticipate, meet & exceed expectations. 4 Builds Trusted Relationships Communicates in a clear and respectful manner building trust and commitment for mutually beneficial outcomes. 5 Decision-making Confidently makes timely decisions based on knowledge, evidence and sound judgement. 6 Achieves Results Delivers results by setting direction, planning, executing and evaluating impact.